All items must still have tags on them and in original packaging. They cannot show no signs of wear, hair, or other foreign particles.

Online or Shipped to Orders

Items to be returned must be pre-approved by the Tack Ladies.

Payer is responsible for paying for shipping.

Items shipped must be post marked within the 30 day window upon the customer’s receipt of the product. Shipping confirmation with a tracking number is required.

It is not considered “returned” until we have it back in our possession, it has been inspected and approved by a Tack Lady.

*Non-returnable Items *

Item that are not returnable are mostly for safety reasons.

Custom boots

Helmets

Special ordered or customized items

Bits

Undergarments

Sale items